At CognifyIQ B2B, we take your privacy seriously and are committed to protecting your personal information.

1. Information Collection

This section outlines what types of personal data or information are collected by the organization. We collect the following types of information:

  • Personal Information: This includes your name, address, email address, phone number, and any other personally identifiable information that you provide to us.
  • Usage Data: This includes browsing history, IP addresses, device information, and data collected via cookies and similar tracking technologies to understand how you use our website or services.
  • Transaction Data: We collect information related to purchases, including billing information, purchase history, and payment details.

The purpose of collecting this information is to improve our services, personalize your experience, process transactions, and comply with legal obligations.

2. How Information Is Collected

This section explains the methods through which we collect personal data. We gather information in two main ways:

Direct Collection

We collect information directly from you when you provide it voluntarily. Examples of direct collection include:

  • Signing up for an account
  • Making a purchase or transaction
  • Filling out forms (such as contact or registration forms)
  • Subscribing to newsletters or other communications

Indirect Collection

We also collect information indirectly through tracking technologies and third-party services. This includes:

  • Cookies: Small data files placed on your device to track browsing activity and personalize your experience.
  • Web Analytics: Tools such as Google Analytics that monitor how visitors interact with our website.
  • Third-Party Services: Information collected through services we integrate with, such as payment processors or social media platforms.

These methods help us improve our services and provide a better user experience.

3. Purposes of Data Collection

We collect data for several reasons, which help us deliver, improve, and personalize our services. Below are the main purposes for collecting your data:

Providing Services

We collect your information to fulfill your requests and deliver the products or services you have requested. Examples include:

  • Processing orders and transactions
  • Providing customer support
  • Managing user accounts and subscriptions

Improving User Experience

We use the data to better understand your needs and preferences, allowing us to enhance our services and provide a more personalized experience. This includes:

  • Customizing content and service recommendations
  • Analyzing usage patterns to improve functionality
  • Optimizing website performance and user interface

Marketing

With your consent, we may use your data to send promotional materials, newsletters, or offers that might interest you. This includes:

  • Sending email newsletters
  • Providing targeted offers based on preferences
  • Sending personalized advertisements or promotions

Legal Compliance

We may collect and process your data to comply with legal obligations, respond to legal claims, or fulfill regulatory requirements. This may include:

  • Responding to requests from law enforcement or regulatory authorities
  • Complying with financial or tax-related regulations
  • Defending against legal claims or disputes

We ensure that your personal information is only used for the purposes stated above, and we respect your privacy at all times.

4. Data Sharing and Disclosure

We value your privacy and are committed to protecting your personal information. However, there are certain situations where we may need to share or disclose your data. These situations include:

Sharing with Service Providers

We may share your personal data with trusted third-party service providers who help us operate our business and provide services to you. These service providers may include:

  • Payment Processors: For processing payments and managing transactions securely.
  • Cloud Services: For storing data and hosting services.
  • Customer Support Services: To assist with queries or provide customer support.

These service providers are required to handle your data responsibly and in compliance with applicable privacy laws.

Legal Disclosures

We may disclose your personal data when required by law or to protect our rights. This includes, but is not limited to, situations where:

  • Law Enforcement: We may disclose information to law enforcement or government authorities if required by law or if we believe such action is necessary to comply with legal obligations.
  • Regulatory Authorities: We may share data to comply with regulations, legal claims, or court orders.
  • Legal Claims: If necessary, we may disclose data to protect against fraud, enforce our terms, or defend against legal claims.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our business, your personal data may be transferred to the new owners or affiliates. In such cases, we will ensure that your data is protected according to the terms of this privacy policy, or we will notify you of any changes in data handling practices.

We will not share, sell, or rent your personal data to third parties for their marketing purposes without your explicit consent.

5. Sale and Purchase of Business

In the event of a sale, merger, or transfer of all or substantially all of CognifyIQ B2B's assets, or those of any of its Corporate Affiliates, we may transfer your personal information to a third party. This may occur under the following circumstances:

  • Sale or Transfer of Assets: If CognifyIQ B2B sells or transfers a portion of its business or assets, your information may be part of that transaction.
  • Merger or Acquisition: In the case of a merger, acquisition, or reorganization of the business, your personal information may be transferred to the acquiring entity.
  • Business Discontinuation: If the business is discontinued or ceases operations, your data may be transferred to a third party as part of the closure process.
  • Bankruptcy or Similar Proceeding: In the event of bankruptcy or any similar legal proceeding, your personal information may be transferred to a third party in accordance with applicable law.

In all cases, the third party receiving your data will be required to adhere to the terms of this Privacy Policy, or a revised privacy policy will be presented to you if there are any changes in how your data is handled.

6. Data Security

We take the security of your personal data very seriously. To protect your information from unauthorized access, loss, misuse, or alteration, we implement a variety of security measures. These measures include:

Encryption

We use encryption techniques to secure sensitive data, such as payment details, passwords, and other personally identifiable information, both during transmission and while stored on our systems. Encryption ensures that your data is unreadable to unauthorized parties.

Access Controls

Access to personal data is strictly limited to authorized personnel who need it to perform their duties. We enforce strong access controls to ensure that only those with the appropriate permissions can access your sensitive information.

Security Protocols

We adopt industry-standard security protocols, including firewalls, intrusion detection systems, and secure network configurations, to protect against unauthorized access and cyber threats. Regular security audits are conducted to identify and address vulnerabilities.

While we take reasonable precautions to protect your data, please note that no system is completely secure. We recommend that you take additional steps to protect your personal information, such as using strong passwords and keeping your account information private.

7. Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including business purposes and legal obligations. Once the data is no longer needed, we take appropriate measures to securely delete or anonymize it.

Retention for Business Purposes

We retain personal data for as long as it is required to provide our services, manage accounts, process transactions, or fulfill other legitimate business purposes.

Retention for Legal Compliance

In some cases, we may be required to retain personal data for a longer period to comply with applicable laws, regulations, or contractual obligations. This may include compliance with tax, financial reporting, or legal retention requirements.

Secure Deletion or Anonymization

Once the retention period has expired, we take steps to either securely delete your personal data or anonymize it so that it no longer identifies you. These measures help protect your privacy and ensure that your data is not used beyond its intended purpose.

If you have any questions about our data retention practices or would like to request the deletion of your personal data, please contact us using the details provided in this privacy policy.

8. Data Subject Rights

As a data subject, you have certain rights regarding your personal data. These rights are designed to give you greater control over how your data is collected, used, and shared. Below are the key rights you have under applicable privacy laws:

Right to Access

You have the right to request copies of the personal data we hold about you. This allows you to confirm whether we are processing your data and to obtain information about how it is being used.

Right to Rectification

If you believe the personal data we hold about you is incorrect or incomplete, you have the right to request corrections. We will take reasonable steps to rectify any inaccuracies in your data.

Right to Erasure

You have the right to request the deletion of your personal data in certain circumstances. This right, often referred to as the "right to be forgotten," allows you to ask us to erase your data when it is no longer needed for its original purpose or when you withdraw consent for its use.

Right to Restrict Processing

You can request the restriction of processing your personal data under certain conditions. For example, if you contest the accuracy of the data, you may request that its processing be limited until we verify its accuracy.

Right to Data Portability

You have the right to request that your personal data be provided in a structured, machine-readable format, allowing you to transfer it to another service. This helps ensure that your data can be easily moved between services if you choose to do so.

If you wish to exercise any of these rights or have questions about how we process your data, please contact us using the details provided in this privacy policy. We will respond to your request in accordance with applicable data protection laws.

9. International Data Transfers

In the course of providing our services, your personal data may be transferred across borders, particularly if our company operates in multiple countries. These transfers may involve countries outside your home country, including those outside the European Economic Area (EEA), such as the United States.

When personal data is transferred to countries outside the EEA, we ensure that appropriate safeguards are in place to protect your data. These safeguards may include:

Standard Contractual Clauses (SCCs)

We may use Standard Contractual Clauses (SCCs), which are legal agreements that ensure personal data is protected when transferred to countries outside the EEA. SCCs impose specific obligations on data recipients to maintain a high level of data protection.

Privacy Shield Framework

In some cases, transfers to countries like the United States may be subject to the Privacy Shield framework, which requires companies to uphold data protection standards comparable to those of the EEA. This framework provides assurances that your data will be handled in accordance with data protection principles.

We are committed to ensuring that any international transfers of personal data comply with applicable data protection regulations, such as the General Data Protection Regulation (GDPR). If you have any questions or concerns about international data transfers, please feel free to contact us.

Privacy Policy - Cookies and Tracking Technologies

Privacy Policy

10. Cookies and Tracking Technologies

We use cookies and other tracking technologies (such as web beacons, pixel tags, and other similar technologies) to collect information about your behavior on our website or app. These technologies help us improve user experience, analyze usage patterns, and personalize content. Below is more information about these technologies:

Types of Cookies

We use the following types of cookies:

  • Session Cookies: These are temporary cookies that are deleted once you close your browser. They are used to maintain your session while you navigate through the website.
  • Persistent Cookies: These cookies remain on your device for a set period of time or until you delete them. They are used to remember your preferences or actions when you return to our website.
  • Analytics Cookies: These cookies collect information about how users interact with our website or app. They help us understand user behavior and improve the performance of our services. For example, we use Google Analytics to track page views, session duration, and other data.

User Control

You have control over the cookies that are placed on your device. You can manage or disable cookies through your browser settings. Most web browsers allow you to accept or reject cookies or delete existing cookies. Please note that if you disable cookies, some features of our website or app may not function properly.

To manage cookies, you can follow these steps in your browser:

Additionally, you can opt-out of certain types of cookies and tracking technologies by visiting third-party opt-out tools such as the Network Advertising Initiative or the Digital Advertising Alliance.

If you have any questions about our use of cookies or tracking technologies, please feel free to contact us.

11. Children’s Privacy

We do not knowingly collect personal data from children under the age of 13, in compliance with the Children’s Online Privacy Protection Act (COPPA) in the U.S. or similar laws in other jurisdictions.

If we become aware that we have inadvertently collected personal information from a child under the applicable age, we will take immediate steps to delete such data. If you believe we may have collected personal information from a child under 13, please contact us using the details provided in this privacy policy, and we will take prompt action to remove the information.

We encourage parents and guardians to regularly monitor their children's online activities and ensure that their personal data is not shared without proper consent.

12. Consent and Acknowledgment

By using our services, you acknowledge and consent to the collection, processing, and use of your personal data as described in this privacy policy. Your consent allows us to process your data in accordance with the purposes outlined in this policy.

You have the right to withdraw your consent at any time. For example, you can unsubscribe from newsletters or marketing communications by following the opt-out instructions provided in each email, or by contacting us directly. Please note that withdrawing your consent may impact your ability to access certain features or services that require data processing.

If you have any questions about your consent or would like to withdraw it, please contact us using the details provided in this privacy policy.

13. How Do We Safeguard Your Information?

We take the protection of your personal information seriously and implement a range of security measures to ensure its confidentiality, integrity, and availability. These measures help prevent unauthorized access, disclosure, alteration, or destruction of your data. Our security practices include:

Encryption

We use advanced encryption technologies to protect sensitive data both during transmission and while stored. This ensures that your personal information, such as payment details or account credentials, remains secure and unreadable to unauthorized parties.

Access Controls

We restrict access to your personal data to authorized personnel only. Access is granted based on job responsibilities, and we implement strong authentication protocols to prevent unauthorized access to sensitive information.

Regular Audits and Monitoring

We regularly conduct security audits and monitor our systems to detect any suspicious activities or vulnerabilities. These proactive measures help us identify and address potential threats to your data in a timely manner, ensuring continued protection.

While we take every reasonable precaution to safeguard your information, no system is entirely immune to security risks. We encourage you to also take steps to protect your personal information, such as using strong passwords and being mindful of phishing scams.

14. What is GDPR?

GDPR (General Data Protection Regulation) is a regulation established by the European Union (EU) to strengthen and unify data protection for all individuals within the EU. It aims to give individuals greater control over their personal data while holding businesses accountable for how they collect, process, and store this data.

The GDPR applies to any organization that processes the personal data of individuals residing in the EU, regardless of where the organization is located. It imposes strict requirements on businesses to ensure transparency, security, and accountability in data handling practices.

Key principles of GDPR include:

  • Transparency: Businesses must clearly inform individuals about how their data is collected, processed, and used.
  • Accountability: Organizations must be able to demonstrate compliance with GDPR requirements.
  • Data Minimization: Personal data collected should be limited to what is necessary for the intended purpose.
  • Data Subject Rights: Individuals have the right to access, rectify, erase, or restrict the processing of their data.
  • Security: Organizations must implement appropriate security measures to protect personal data.

Failure to comply with GDPR can result in significant penalties, including fines of up to 4% of an organization's global annual revenue or €20 million, whichever is higher.

If you are located in the EU and have questions about how we handle your personal data under GDPR, please contact us for more information.

Privacy Policy - Your Choices and Controls

Privacy Policy

15. Your Choices and Controls

As a user, you have several choices and controls regarding how your data is collected, processed, and used. Below are some options for managing your privacy preferences:

Opt-Out of Personalized Advertising

You can opt out of personalized advertising by adjusting settings on your device or using third-party opt-out tools. For example, you can visit the Digital Advertising Alliance's opt-out page or the Network Advertising Initiative's opt-out page to manage your ad preferences and opt out of personalized ads.

Manage Cookies

You have control over the cookies that are placed on your device. You can adjust your browser settings to block or delete cookies. Most web browsers allow you to manage cookie preferences in their settings. For detailed instructions, please refer to the help section of your specific browser:

Disable Interest-Based Ads

You can disable interest-based ads on platforms like Google Ads or Facebook Ads by adjusting the relevant settings:

These choices are provided to help you manage how your data is used for advertising and other purposes. If you need further assistance or have questions about managing your data preferences, please feel free to contact us.

16. Legal Jurisdiction

This Privacy Policy is governed by and construed in accordance with the laws of India. By using our website or engaging with us, you agree to submit to the exclusive jurisdiction of the courts of India for any legal action or disputes arising out of or in connection with this Privacy Policy, including any data protection or privacy-related matters.

If you have any questions or concerns about this Privacy Policy, please feel free to contact us. By continuing to use our services, you acknowledge and agree to these terms.

17. Other Online Platforms

This Privacy Policy applies solely to the services provided by us. It does not apply to any third-party websites, platforms, or services that may be linked to or accessed through our website or app.

Once you navigate away from our services or click on a third-party link, you are subject to the privacy policy of that third-party website or service. We encourage you to review their privacy policies before providing any personal information.

We are not responsible for the privacy practices or content of third-party websites and platforms, and this Privacy Policy does not cover such external sites or services.

18. Rights of Individuals Regarding Data

Under data protection laws, such as the General Data Protection Regulation (GDPR), individuals have the following rights regarding their personal data:

Access

You have the right to access the personal data we hold about you. This allows you to view or retrieve the data we have collected and confirm how it is being used.

Portability

You have the right to obtain your personal data in a structured, commonly used, and machine-readable format. This enables you to transfer your data to another service provider if you wish to do so.

Deletion

You have the right to request the removal or erasure of your personal data under certain circumstances. This includes situations where the data is no longer necessary for the purposes for which it was collected, or if you withdraw consent for processing.

If you wish to exercise any of these rights, please contact us using the details provided in this Privacy Policy. We will respond to your request in accordance with applicable data protection laws.

Contact Us

Email: info@cognifyiqb2b.com

Phone: (+1) 727 521-7599

Website: www.cognifyiqb2b.com

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